1. SCOPE OF APPLICATION
1.1 This document applies to the contractual relationship between the Guest and Nordvall Mountain Guiding (NMG).
As defined by the document , NMG Service Providers are:
– Mountain guides (IFMGA/UIAGM/IVBV)
– Aspiring mountain guides (IFMGA/UIAGM/IVBV)
– SKF/UIAA Rock Climbing Instructors
1.2 The document only applies if so agreed between the contracting parties. A reference to this document by NMG, whether verbally or in writing (by e-mail, text message, online, or similar), is sufficient for this purpose.
2. CONCLUSION OF CONTRACT
2.1 The contract is considered concluded as soon as the Guest and NMG express their mutual intention to undertake a guided mountaineering activity at a specific time, and the invoice is sent out.
2.2 The contract can only be concluded in writing (e-mail by contact@alexandernordvall.se)
2.3 If NMG issues a written order confirmation the content of the order confirmation is considered binding for both parties unless the Guest objects within three days of receipt of the order confirmation.
2.4 A letter/online confirmation with a handwritten signature is only necessary if expressly requested by one of the parties.
3. QUALITY ASSURANCE
3.1 Quality Assurance by the Mountaineering School (IFMGA/UIAGM/IVBV)
3.11 NMG guarantees to only employ persons qualified for the planned activity who have the necessary qualifications in accordance with the law on mountaineering/climbing (IFMGA/UIAA)
3.2 Quality Assurance by the Guide
3.21 The guide is obligated to carry out her or his work by guiding with due diligence and in accordance with the current technical alpine standards. The guide cannot guarantee absolute safety. A residual risk inherent in mountain sports remains. It is the responsibility of the guide to inform the Guests about the residual risk.
3.22 The guide guarantees that she or he is qualified for the planned activity and holds an appropriate and updated licence.
3.23 The guide guarantees that she or he will only engage additional guides who are equally qualified for the planned activity and hold an appropriate and updated license.
4. GUEST PARTICIPATION
4.1 Self-Responsibility
The Guest takes personal responsibility for her or his knowledge and abilities.
4.2 Acceptance of the Residual Risk
The Guest accepts the residual risk inherent in mountain sports that remains even by guidance with due diligence. See separate “Risk Waiver Form”
4.3 Information
4.31 The Guest is obligated to inform NMG about all personal aspects relevant to
the safe and successful execution of the planned activity. This applies in particular to her or his technical alpine skills, fitness level and any health issues.
4.32 If NMG provides a detailed description of the requirements, Guests are obligated to carefully assess whether they meet these requirements. The Guest is obligated to inform NMG about any problematic aspects as early as possible.
4.4 Safety-Related Instructions
The Guest is obligated to strictly follow the safety instructions of the guide during the mountaineering activity. Furthermore, she or he is obligated to participate to the best of her or his technical alpine and physical ability.
5. INSURANCE
5.1 Liability Insurance
5.11 NMG has a professional liability insurance with a high coverage per claim.
5.12 If so requested by the Guest, NMG must provide proof of her or his liability
insurance
5.2 Guest private insurance.
5.21 It is recommended that the Guest has personal liability/healt/rescue insurance that also covers mountain sports activities.
5.3 Cancellation Fees
It is recommended that the Guest has cancellation insurance.
5.4 Illness and Accident
5.41 The Guest is personally responsible for having sufficient health and accident insurance that also covers search, rescue and repatriation costs.
6. CHANGE OF PROGRAMME
6.1 Alternative Tour
6.11 In case the agreed tour cannot be undertaken (weather, conditions, etc.), NMG is entitled and obligated to offer the Guest an alternative tour or alternative mountaineering activity for the agreed time period.
6.12 If the Guest accepts the alternative tour or alternative activity, NMG is entitled
to carry out the alternative tour or alternative activity for the originally agreed fee.
6.13 If the Guest declines the offered alternative tour or alternative activity, NMG
is entitled to make a cancellation according to Art. 7.12 or a curtailment according to Art. 8.13.
6.2 Alternative Touring Area / Alternative Course Location
6.21 If the agreed touring area or agreed course location is not accessible or not suitable(weather, conditions, booked accommodation, etc.) NMG is entitled and obligated to offer the Guest an alternative touring area or alternative course location for the agreed time period.
6.22 If the Guest accepts the alternative tour or alternative activity, NMG is entitled
and obligated to carry out the alternative tour or alternative activity for the originally agreed fee. The Guest must pay any cancellation costs incurred with the originally planned touring area or course location.
6.23 If the Guest declines the offered alternative tour or alternative activity, NMG isentitled to make a cancellation according to Art. 7.12 or a curtailment according to Art. 8.13.
7. CANCELLATION
7.1 Cancellation by NMG
7.11 If NMG must cancel an agreed activity prior to the start, for a reason that lies within NMG’s personal area of risk (e.g. illness, accident, family reasons), no compensation is owed by either party.
7.12 If NMG must cancel an agreed activity for a reason that lies outside of her or his personal area of risk (e.g. bad weather, unfavorable conditions on the mountain, disrupted transportation connections), and the guest declines the proposed alternative (Art.6.1,6.2), the Guest must pay 100% of the fee for the agreed tour or course days. In addition, the Guest must pay the cancellation costs incurred for the booked transportation, accommodation, etc.
7.2 Cancellation by the Guest
If the Guest cancels, she or he must pay in full all cancellation costs incurred (transport, accommodation, etc.) and must pay the fee according to the following scale:
– Cancellation up to 61 days prior to the start of the agreed tour: a booking/administration fee of 1000 SEK
– Cancellation 31 to 60 days prior to the start of the agreed tour: 50 % of the fee
– Cancellation 30 or fewer days prior to the start of the agreed tour: 100 % of the fee
8. CURTAILMENT
8.1 Curtailment by NMG
8.11 If NMG must cancel a one-day activity that has already begun for safety reasons (weather, conditions, overwhelming demands on the Guest, etc.), the Guest is obligated to pay the entire remuneration.
8.12 If NMG must cancel an agreed activity prior to the start, for a reason that lies within NMG’s personal area of risk (e.g. illness, accident, family reasons), nocompensation is owed by either party. In this case, NMG is obligated to pay
the cancellation costs incurred for the booked accommodations, transportation, etc.
8.13 If NMG must cancel a multi-day activity that has already begun for a reason that lies outside of her or his personal area of risk (e.g. bad weather, unfavourable conditions on the mountain, disrupted transportation connections, pandemic), and the Guest does
not accept the alternative offer (Art. 6.1, 6.2), the Guest must pay 100% of the fee for the agreed tour or course days. In addition, the Guest must pay all cancellation costs incurred for the booked accommodations, means of transportation, etc.
8.14 If NMG must curtail an activity that has already begun because the Guestbreaches her or his duty to provide information or cooperate or fails to comply with the safety instructions (Art. 4.3, 4.4), the Guest must pay the full amount of the remuneration for the agreed days, and must also pay in full all cancellation costs incurred for the booked accommodations and means of transport.
8.15 If NMG must curtail or interrupt an activity that has already begun in order to help other mountaineers in distress, the Guest will also owe the remuneration for the time spent assisting the other mountaineers.
8.2 Evacuation
In case NMG must evacuate the Guest for safety reasons (severe weather,
exhaustion of a Guest, equipment damage, etc.), the Guest must pay the full evacuation costs incurred. Several Guests are obligated to pay the costs in equal parts.
8.3 Curtailment by the Guest
If the Guest curtails an activity that has already begun, she or he must pay NMG the full amount of the remuneration for the agreed days and must pay all cancellation
costs incurred by the booked accommodations, transportation, etc.
9. INTERRUPTION / DAY OF REST
9.1 Interruption by NMG
9.11 NMG is entitled to interrupt multi-day activities by one or two days for reasons that lie outside of her or his personal area of risk (weather, conditions, etc.). An interruption may only be considered if the chances of continuing the agreed activity afterwards are good.
9.12 When an agreed activity is interrupted, NMG must offer an alternative, if possible and reasonable (Art. 6.1, 6.2). If the Guest declines the proposed alternative, she or he must pay 100% of the fee for the days of interruption. In addition, the Guest must pay all cancellation costs incurred for the booked accommodations, means of transportation, etc.
9.2 Interruption by the Guest
If the Guest requests a day of rest during a multi-day activity, the Guest is obligated to pay the fee in full.
10. REMUNERATION
- 10.1 Components of the Remuneration
10.11 The remuneration consists of the fee for the actual service (Art. 10.3), compensation for travel time (Art. 10.4), additional costs (Art. 10.5) and VAT if necessary (Art. 10.6).
10.12 The components of the remuneration may be listed individually, or a package price can be agreed on.
10.2 Modalities of Payment
10.21 The modalities of payment of the remuneration are stipulated by NMG. By invoice (email contact@alexandernordvall.se net 20 days payment)
10.22 Unless otherwise specified by NMG, the Guest is obligated to make a prepayment of 100% of the total remuneration prior to the start of the planned activity and pay
10.23 If the Guest fails to make the prepayment as agreed or as stipulated in Art. 10.22, NMG is entitled to back out of the contract without being liable for compensation.
10.3 Fee
10.31 Agreed Fee
The agreed fee corresponds to the amount that is agreed upon by the contracting parties for the specific case.
10.32 Daily Fee
The fee may be determined as a daily fee. The amount of the daily fee is usually dependent on the length of the entire contract, the length and difficulty of the tours, the conditions of the terrain, the number of Guests, fitness level of the Guests, and the seasonal capacity of NMG. The fee also needs to respect the local summit tariffs and local market in the country/region that the service is given.
10.33 Recommended Rates for the Daily Fee
NMG follows the recommended daily rates for the country it´s operating in.
10.35 Fee According to Summit Tariff
Local and regional mountaineering guide associations sometimes set so-called summit tariffs for the frequently guided tours in their area. These are merely recommendations. If NMG bases her or his fee on the summit tariff, it must be taken into account that this tariff refers to a single Guest and good conditions. The summit fee must, therefore, be adjusted to the circumstances of the respective activity (number of Guests, the fitness level of the Guest, terrain conditions, seasonal capacity of the Service Provider).
10.4 Compensation for Travel Time
10.41 The travel time refers to the time spent by NMG:
– for the journey from her or his place of residence to the hut, including any ascent, on the day before the actual guided activity.
– for the descent from the hut, if any, and the journey back to the place of residence on the day after the guided activity.
10.42 The agreed compensation for the travel time corresponds to the amount that is agreed upon by the contracting parties for the specific case.
10.43 In case there is no agreement on compensation for travel time, the Guest will owe NMG the amounts as specified below:
For arrival and ascent the previous day
– If NMG must leave his home before 9:00 – 80% of daily guide fee
– If NMG must leave her or his place of residence between 09:00 and 15:00 – 60% of daily guide fee
– If NMG may leave his home after 15:00 – 40% of daily guide fee
Same rules apply for descent day according to when NMG reaches his/her place of residence.
10.5 Additional Costs
10.51 Additional costs include the actual costs incurred for the journey to and from the activity, the local transportation (aerial tramway, bus, taxi, etc.), the accommodations and food (meals with beverages in hotels, restaurants and mountain huts, tea for hiking.)
10.52 The Guest must pay her or his additional costs. In addition, the Guest must reimburse NMG for her or his additional costs.
- EQUIPMENT
11.1 Equipment of NMG
11.11 NMG bears the costs for her or his own equipment as well as the shared
equipment (rope, quickdraws, ice screws, etc.) that is required.
11.12 NMG provides the required shared equipment in perfect condition at no additional cost to the Guest.
11.2 Equipment of the Guest
11.21 The Guest is responsible for the costs of the equipment she or he personally requires.
11.22 NMG ensures that the Guest is informed well in advance and in detail about the equipment she or he personally requires.
11.23 NMG may be able to offer rental equipment to the Guest. In such case, NMG is responsible for ensuring that the rental equipment is in top condition.
12. PRIVATE INFORMATON – We only use your personal data for booking and invoicing. The data is not collected and sold to any third party organization.
13. SAFETY INFORMATION – Participants are obliged to read our safety information (Risk Waiver Form)